Support Engineer

Fairview Park, OH 44126

Job ID: Support Engineer Fairview Park Industry: Staffing and Recruiting

Don’t pass up this opportunity for a great new career with a top notch staffing agency. We are currently seeking an Support Engineer to help us to maintain our commitment to excellence as we continue to grow. The Reserves Network is a leading provider of staffing services for the Office, Industrial, Professional and Technical markets. Our core business consists of flexible staffing services, including Temporary, Temp-to-Hire and Direct Hire placements. Founded in 1984 and headquartered in Fairview Park, Ohio, the provider of “Total Staffing Solutions” has won multiple honors for outstanding sales growth and management excellence. The Reserves Network works with over 1,000 active customers in a multitude of industries, and places nearly 20,000 employees annually at more than 40 operating locations throughout Ohio, Illinois, Georgia, Kentucky, North Carolina, Florida, Pennsylvania, Wisconsin, Massachusetts, Rhode Island and Connecticut.

Job Description

This position is responsible for the support of both The Reserves Network operations and outside clients. Support will include phone support, on-site repair, replacement, install or reconfiguration of equipment, network consulting and service, work with a variety of software packages, cyber security, and other technical issues. We expect this person to develop a thorough understanding of The Reserves Network systems, servers, routers, and other equipment, as well as needed knowledge to support our various outside clients. This position reports directly to the V.P. of the FocIS Group.

REQUIRED EXPERIENCE:

The Support Engineer MUST have the following expertise and continuously update skills in the following areas:

Minimum 3 Years in a Help Desk/Support/Consulting role

Windows Server, 2008 through 2016

Windows Remote Desktop Services – all versions

Knowledge of Router configuration required, including advanced threat and traffic analysis

Active Directory, DNS, DHCP systems

Various Routers/Firewalls, TCP/IP Networking

Gigabit Switches, POE switches

Various Brands and Configurations of PC’s

 

ADDITIONAL EXPERIENCE:

Candidates also possessing these skills would be preferred:

VMWare version 5 and 6

IIS Version 7

SQL 2005, 2008, 2012, 2016

Exchange Mail 2003, 2010, 2012, 2016

VEEAM, Backup Exec, Windows Backup – versions 2003 and later

As an Support Engineer with The Reserves Network, you will be part of a stable and established company with consistently strong performance and growth. Our pursuit of excellence means that you will be encouraged to contribute fresh new ideas. We are also committed to our employees’ professional development and will provide you with ongoing training as well as opportunities for advancement. Your hard work and dedication will be rewarded with competitive compensation plus great benefits.

Here is what we have to offer:

  • Health, vision, dental coverage, and many other benefits
  • 401(k) w/ company match
  • Robust PTO plan
  • Mileage reimbursement
  • Personalized training and development program and structured onboarding program
  • Career development and advancement opportunities 

 If interested, please send your resume to: lsuesse@trnstaffing.com

The Reserves Network and its affiliates are an Equal Opportunity Employer (EEO).  No person will be discriminated against in any aspect of their employment on the basis of race, color, religion, sex, age, national origin, ancestry, sexual orientation, gender identity or expression, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.

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